Description
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
The Ball Launcher Pro is an innovative soccer training machine that replicates every pass, shot or cross required for goalkeepers, outfield players and team practice. With perfect ball delivery every time, it can help you develop players quicker and better than ever before. Delivering balls up to 80mph, this product is already used by top professional teams and academies worldwide.
Train like the pros and increase the productivity of your soccer training with the Ball Launcher Pro. Engineered in Britain with top-quality materials and advanced technology, it's easy to transport and set up in just seconds. Imagine the most incredible cross, pass or shot you've ever seen from the best players in the world - this machine can do it!
Product Features:
Frequently Asked Questions:
Q:What do I get if I order a Ball Launcher Pro?
A: fully tested, quality assured and safety certified Ball Launcher soccer machine
consisting of:
Q: Does a battery and charger pack come with my Ball Launcher machine?
A: Yes, 1 x battery and charger pack is included as standard. Extra batteries are available to purchase if you wish.
Q: Is there a warranty provided?
A: A complete 12 month warranty for replacement of any faulty parts is provided. We do
not cover misuse or general wear and tear and do not offer returns on used items.
Q: Is the Ball Launcher machine easy to operate and transport?
A: Ball Launcher has been designed to be set up for use in seconds and with the controls
being easily understandable for all types of customers ranging from coaches to players
and parents. It also easily transportable from location to location in a small family car.
Q: Can I use Ball Launcher in all weather conditions?
A: If you choose to use the Ball Launcher in wet or damp conditions it is advisable to use
the towel provided to quickly dry the balls before entering into the machine to ensure
maximum performance. We do not recommend using the Ball Launcher in lightning or
thunder storms. Ball Launcher does not rust and all electronic components are sealed
safely.
Q: How do I know the Ball Launcher machine is safe?
A: Ball Launcher has been CE certified with all necessary safety considerations
implemented. We advise that children do not operate the machine alone and adult
supervision is required at all times whilst the Ball Launcher is in use.
Q: Does the Ball Launcher come with an Instruction Manual and guidance?
A: Yes, a detailed instruction manual with pictorial guidance comes with every Ball
Launcher machine. This is accessed and downloaded from an online folder after
purchase. It is essential that all safety messages and warnings within the instruction manual are read and understood prior to use of the device and at all times.
Q: Is this device a toy?
A: No, the Ball Launcher machine is not a toy and is never to be used as such. It is a high
powered item of sports equipment. Minors or those under the age of 18 must only use
under strict adult supervision at all times.
We would love to help outfit your club, school, or team! Please email us at info@soccercommand.com or call us at 612-405-4292 for information about bulk pricing and custom printing.
Satisfaction guaranteed. We at Soccer Command stand behind our products and service. If you are not happy with your purchase for any reason, let us know why, and we will make it right.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Return & Exchange Policy
We are happy to accept returns and exchanges on all non-clearance items (all clearance items prominently state that they are clearance on their product page), unembellished, and in their original condition within 30 days of the purchase date. We are unable to accept returns after 30 days from purchase date. All sales on clearance items are final.
If you wish to return items within 30 days from date of purchase a Return Authorization form is required to be completed by the customer and should accompany any returned items along with an original proof of purchase.
Some large field equipment such as goals must be returned to the manufacturer and NOT Soccer Command. Please contact us at info@soccercommand.com for detailed instructions on how to complete a return such as this.
All items sold as a set must be returned as a set. For example: a set of warm ups including a jacket and pants must be returned together. If an incentive item such as a gift was included with the purchase, the incentive items must be returned along with the item.
To be eligible for a return and refund, your item must be unused (unworn, not laundered, not customized or embellished) and include proof of purchase. The returned item must also include the original packaging. Items returned in a way inconsistent with this policy are not eligible for a refund.
For certain orders; if a cancellation/refund is requested for a yet to be completed order which contains embellishments, the embellishment charges themselves are not refundable. This is due to costs associated with procuring embellishments themselves, not the items to be embellished. Any yet to be embellished items on the order are fully cancelable/refundable. Once an item has been embellished or customized it ceases to be refundable even if the item has not yet shipped from the facility.
If we made an error in processing your order, or if we sent you a damaged or defective item we will gladly exchange the item and credit you the cost of return shipping. Please report within 72 hours from time of delivery any order shortages, damaged merchandise, or incorrectly shipped items.
If you are shipping a valuable item, we encourage you to consider using a traceable shipping service and purchasing shipping insurance. We won’t be held responsible if we don’t receive your item or if your item is damaged upon receipt.
Please allow between 1-2 weeks from the time you send exchanges to the time you receive the new item.
Please do not send your purchase back to the manufacturer unless specifically instructed to do so by Soccer Command.
Return shipping costs are not included and are the responsibility of the customer. Shipping charges paid by the customer at time of purchase are non-refundable.
Refunds
Once your return is received and inspected we will process any eligible refund within 1-3 days. You will receive an email notifying you that we have received your returned item and will notify you of the approval or rejection of any refund.
If you are approved, your refund will be processed and a credit will be applied automatically to your credit card or original method of payment, within a 1-2 business days.
Late or missing refunds
If it has been more than 1-2 business days after receiving notification from us that your refund has processed, and you haven’t received a refund yet, first check your credit card or bank account. If you don't see it, contact your credit card company or bank as it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@soccercommand.com.
Reporting order issues
All order shipments should be inspected upon arrival to verify consistency with what was ordered. Any and all issues with merchandise shipments must be reported within 48 hours of delivery (from UPS, FedEx, USPS, etc.). Soccer Command will work with the customer and/or supplier to remedy issues caused by us. Failure to report shipment shortages, packing errors, missing/damaged items, embellishment errors, or any other problems will result in forfeiture of remedy by Soccer Command.
WE'RE HERE FOR YOU
You deserve EXCELLENT customer service from a REAL person. No bots. No buried phone number. No joke.
SECURE PAYMENTS
Rest easy. Our secure site means your payment is 100% safe.
QUALITY BRANDS YOU CAN TRUST
We carry only 100% authentic, high quality soccer brands. No bootleg stuff around these parts.
SATISFACTION GUARANTEED
If we miss the mark (which we all do from time to time) we make it right.